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Xfinity Flex Review : Xfinity Streaming Box : What Is Xfinity Flex

Xfinity Flex Review : Xfinity Streaming Box : What Is Xfinity Flex
Written by Qasim Haider

Updated February 13, 2023

Streaming Box - What Is A Streaming Device

A streaming box is a device that allows users to stream video, audio, and other multimedia content from the internet to their television. It typically connects to the internet via Wi-Fi or Ethernet and uses streaming services such as Netflix, Hulu, Amazon Prime Video, and others to provide access to a wide range of content. Examples of popular streaming boxes include the Apple TV, Roku, Amazon Fire TV, and Google Chromecast.

Xfinity Flex Review - Xfinity Flex Streaming Box

Xfinity Streaming Box - What is Xfinity Flex?

Xfinity Streaming Box - legitreviewed.com

Xfinity Flex is a streaming device offered by Comcast, which is a cable TV and internet service provider. It allows users to stream live TV and on-demand content from various streaming services, including Netflix, Amazon Prime Video, HBO Max, and more. Xfinity Flex also includes a voice remote, which users can use to search for content and control the device. It is designed to provide an easy and affordable way for Comcast internet customers to access streaming content without having to subscribe to traditional cable TV packages.

Xfinity Flex - How Much Does Xfinity Flex cost?

Xfinity Flex is offered by Comcast to its internet customers at no additional cost. This means that if you have an Xfinity internet subscription, you can get the Xfinity Flex device for free. However, to use the device, you will need to have an Xfinity Flex streaming TV plan, which costs $5 per month. The plan includes access to a variety of streaming services, including on-demand content, live TV channels, and premium channels that you can subscribe to for an additional fee. Keep in mind that prices and availability may vary depending on your location and specific Xfinity subscription plan.

Xfinity Flex Content - What Content Is Available On Xfinity Flex?

Xfinity Flex Content - legitreviewed.com

Xfinity Flex offers access to a variety of streaming services, including popular on-demand content, live TV channels, and premium channels that you can subscribe to for an additional fee. Some of the content available on Xfinity Flex includes, On-demand content from services such as Netflix, Hulu, and Amazon Prime Video.

Xfinity Flex Channels - What Channels Are On Xfinity Flex

  • Live TV channels from networks such as ESPN, CNN, and HGTV.
  • Premium channels such as HBO, Showtime, and Starz, which can be added to your subscription for an additional fee.
  • Free movies and TV shows from networks like Pluto TV and Xumo.
  • Access to YouTube, music streaming services like Pandora and iHeartRadio, and other apps.

Xfinity Flex Setup - How To Set Up Xfinity Flex

Xfinity Flex Setup - legitreviewed.com

To set up Xfinity Flex, follow these steps:

  • Unpack the Xfinity Flex device and connect it to your TV using an HDMI cable.
  • Connect the device to your home Wi-Fi network. You can do this either wirelessly or by using an Ethernet cable.
  • Turn on your TV and select the HDMI input where you connected the Xfinity Flex device.
  • Follow the on-screen instructions to activate the device and sign in to your Xfinity account. If you don't have an Xfinity account, you'll need to create one.
  • Once you've signed in, you'll need to activate your Xfinity Flex streaming TV plan. You can do this by following the on-screen instructions and selecting your preferred plan.
  • Once your plan is activated, you can start streaming content from the Xfinity Flex home screen.
  • If you encounter any issues during the setup process, you can contact Xfinity customer support for assistance. They can provide step-by-step guidance or troubleshoot any issues you may be experiencing.

Xfinity Flex Review - Is Xfinity Flex Worth It?

Is Xfinity Flex Good?

Affordable: Xfinity Flex is an affordable way to access streaming content without having to pay for a traditional cable TV package.

Easy To Use: The Xfinity Flex device is easy to set up and use, and the included voice remote makes it easy to find content.

Access To Multiple Streaming Services: Xfinity Flex offers access to a variety of popular streaming services, including on-demand content, live TV channels, and premium channels that you can subscribe to for an additional fee.

No Additional Equipment Needed: Xfinity Flex is a standalone device that does not require any additional equipment to work.

Xfinity Flex Cons:

Requires Xfinity Internet Subscription: To use Xfinity Flex, you need to have an Xfinity internet subscription.

Limited Content Options: While Xfinity Flex offers access to multiple streaming services, the content available may be limited depending on your location and subscription plan.

Limited Live Tv Channels: While Xfinity Flex does offer access to live TV channels, the selection is limited compared to traditional cable TV packages.

Requires Separate Subscription For Premium Channels: If you want to access premium channels like HBO or Showtime, you will need to pay an additional fee on top of your Xfinity Flex streaming TV plan.

Overall, Xfinity Flex is a good option for Xfinity internet subscribers who are looking for an affordable way to access streaming content, but it may not be the best choice for those who want a wider selection of live TV channels or premium content.

Xfinity Flex Box Review - Should I Get Xfinity Flex?

Xfinity Flex Box Review - legitreviewed.com

Whether Xfinity Flex is worth it for you depends on your personal preferences and needs. If you're an Xfinity internet customer and are looking for an affordable way to access streaming content, then Xfinity Flex may be worth it for you. The device is easy to set up and use, and it offers access to multiple streaming services, including on-demand content, live TV channels, and premium channels that you can subscribe to for an additional fee.

However, if you're looking for a wider selection of live TV channels or premium content, Xfinity Flex may not be the best choice for you. Also, keep in mind that the availability of content on Xfinity Flex may vary depending on your location and subscription plan. Additionally, you'll need to pay an additional fee for any premium channels you want to access.

Overall, if you're looking for an affordable way to access streaming content and are comfortable with the selection of content available on Xfinity Flex, then it may be worth it for you.

User Reviews

Verified

EXCELLENT XFINITY TECHNICIAN!

I wanted to take the time to tell you about an absolutely great Xfinity Technician customer service visit today from Technician TJ Carter. As a Technical Director in the DoD and a college professor, I have learned the extreme value of building and sustaining a highly skilled and competent workforce. Additionally, retaining high-quality technical people like TJ Carter is a premium need for all successful technology companies. The level of customer focus and the ability to quickly assess and troubleshoot problems makes TJ a value-added asset to the customer and I'm certain TJ is a value-added part of the Southern Maryland Xfinity service area. Thank you for hiring great talent like TJ Carter. TJ Carter is a highly competent, extremely knowledgeable technician, and a key reason for our choice to remain part of the Xfinity network service. -Dr. K

Verified

New iphone 14 was a great experience!

My wife and I purchased a new iphone 14 at the Fernandina Beach store in Fernandina Beach, FL. The associate was 9 months pregnant but so focused on what she was doing, we were complete in less than an hour. It was amazing to see someone work at such a high level of efficiency. She migrated the data from the old phone, helped us find the Otter case we wanted, and explained the terms (which were excellent I might add). Xfinty has been a wonderful experience for us since we moved from T-Mobile a year ago (sorry T-Mobile!! - you were awful, and very expensive with poor coverage). We also switched to Xfinity internet a year ago and we have never looked back. This company has great products at great prices, and they hire qualified people. Thank you Xfinity!!!!! Please keep up the great service. I would like to add that the iPhone plan was not marked up like the previous carrier did. We love the terms and the phone. VERY SATISFIED!! Marc

Verified

They are trying to always blame my…

They are trying to always blame my modem router, new, two techs said the issue is at the utility box, but try to keep pushing their modem router, why don't they pay for it, I am sick of this bull, I work from home, losing part of my paychecks, internet been down more than up for 6 mo. Wants me to check with neighbors about their internet, I don't have time for this.

Verified

We pay over 300 a monthly recently was…

We pay over 300 a monthly recently was pushed an update which knocked out my internet spent 2 days trying to fix through automated system. Finally got someone on the phone and being told I have to pay 100 dollars to have a technician come to my home. Xfinity is the worst provider I've had in a long time and they charge you a fortune for crappy service hoping to find an alternative.

Verified

hit or miss

It really depends who you get on the phone. Yes getting to a live person is a nightmare. You're calling for billing and the system insists you are having technical problems which isn't the case at all. Sometimes you have to spend multiple days and hours on the phone to get the credit back for any overcharges but today I got really lucky and with no problem at all I got what I was owed. I was never informed of tech in person charges and yet charged $200 for the 2 visits plus $15 for shipment of the streaming device which I was speficially told I would not be charged for in the online chat window. This tells me the operational units in this company are so disconnected one from another, it's easy to be deceptive toward the customer and charge them in the end. Try fairshake.com for any legal disputes and always include the $20 legal fee in the total you want back. Xfinity is like optimum in NY. Same foreign owner most likely, same almost-fraud-like issues, same crappy customer service. Although hoping based on today's experience with a foreign-accent woman rep, it would get better towards the future.

Verified

Way better than the past

I'e been using xfinity for about a year now. Overall i'm happy. Speed as advertized. Pricing after ALL the discounts ... is ok. Customer service is MUCH better than it was in the Comcast days. The one problem is the modem / router. They suck. I've had to replace mine 3 times. I've been in line at customer service with people who have replaced a lot more than that. Just get rid of the lousy black boxes. Range is terrible. Happy to use my own ... if I could. I will renew.

Verified

My experience with Xfinity is mixed

My experience with Xfinity is mixed, primarily because of their overpriced subscription cost. For the last 6 months they have wasted my time and I'm more and more frustrated. When I access my voicemail, instead of taking me to my account page to view any messages, they take me to a page asking for my cell phone number. I don't have cell phone. I have complained about this constantly, via feedback form right on the Xfinity voice mail page, with no success. I can't get them to stop wasting my time forever. Sadly every company, wants to know every damn thing about you and you cannot stop them from asking forever. I've had enough of this arrogant stupidity. My next step if they don't stop is to complain to the FTC who have been very helpful in the past with my Xfinity issues in the past.

Verified

My internet connection wasn't…

My internet connection wasn't connecting and I could not figure out why. I called at 3am and costumer service was still available. Not only that when we couldn't figure it out they sent out a tech his name is Jake he is a really friendly Polynesian man I wish I had his last name because he had a great attitude fixed everything and I feel he deserves recognition for not only his efficient work but also for his awesome attitude. It's people like him who make u wanna stay a costumer for a company. Being friendly is surprisingly effective regardless the quality. Although, Still the quality is great too! :) Very good costumer service and even programs for low income so no one has to go without. The help goes a long way! Thanks again to Jake!

Verified

My service has honestly been solid

My service has honestly been solid. They do need more competition because prices should be going down at this point for high speed internet.

Verified

As soon as I enrolled in ACP via…

As soon as I enrolled in ACP via Xfinity, I started experiencing interference with my WIFI. I was connected, but oftentimes without internet. I had a basic home internet package with Xfinity months prior and loved it, no issues until I enrolled with the Affordable Connectivity Program. When I first starting experiencing these issues I called right away, only to have an Xfinity Agent try to up-sale me. The following month there was an issue with billing where I was over charged. As of now, the interference is currently resolved, but my last two bills are both more with the ACP than what I was paying without it. How can that be? Xfinity will write me lengthy mgs to explain it, but regardless of how they miniplate words, I'm clearly being cheated. I'm also not alone. There's tons of threads I found online where many people are experiencing the same problem. No one who's low income deserves this kind of headache, I regret even enrolling in this program. Someone needs to get involved and correct them for their questionable business practices, especially when a Federal program is involved.

Verified

Not too shabby..

Not too shabby... I have the prepaid Internet and it serves me well. For $45/month, I get decent Internet for my apartment. Been a customer of Xfinity Prepaid for about 3 months and I ain't got no complaints. Yeah... the $80 startup cost is kinda high, BUT you keep the modem and it also comes with a month of service. Try that with their postpaid offers. You rent the modem in those instances. The only downside? When I tried to check if service was available online at my new address, it told me that there was service at the address I was to be moving into. I had that fixed by going into a Boost Mobile store (which is authorized to resell the service) and they corrected it quickly. Well, I had to wait about an hour to get it fixed, luckily there was a Little Caesar's next door to get some lunch to pass time but it was easy and the weird thing about it was that my service had been activated the day before I moved into my place so all I had to do was connect my modem to the coax jack, plug it in, and soon enough I was blaring music on my TV on YouTube ten minutes afterwards so I could unpack my stuff. I recommend this.

Verified

Professionalism at its best

A true competent and professional Cable/internet with a very pleasant attitude technician by the name Joe, was at my resident location today and no I don’t know the gentleman and never met him in life, rectified the problem that we have been having for months, and took care of it in less than an hour inside the premises and outside my resident... Very appreciative and grateful to Xfinity technician and to Xfinity company, and thank you. Sincerely: Robert

Verified

Don't do It! Don't go to xfinity on Ironton St. in Aurora, Colorado

At the xfinity store on Ironton in Aurora, Colorado, is not the place to be. DO NOT go to this store. The tech and his "boss' had no clue how to help me with my cell phone. There only suggestion was to take it to "You Break it! We fix it". My phone is not broken as my husband is having the same problem with his. I know one of the problems was my age. They can't seem to get it into their head that not all seniors are savvy about technology but... I went in with notes and lists of questions and all I really came away with was the guy could alphabetize. That must be a new qualification for a job in technology.

Verified

Every time it rains the internet shuts…

Every time it rains the internet shuts down for some failure

Verified

I would call it fraud, if xfinity would insist on the charge, which they didn"t. So no worries any more this time.

Hello, I am from Germany and just moved here. I have never been tricked and deceived like this before. This is really amazing. I bought internet at home and opted for "bring your own" to install it myself, and of course I signed that if I needed help with the installation I would have to use and pay for the professional installation service. Xfinity had to activate my modem so I could install. But that always failed. So a service technician had to come. He said it was not activated properly by his colleagues. I asked him a few times if there was anything I could have done to get my service working. He said NO. Guess what happened? I was billed for the cost of the tech service ($100). They would give me a 50% discount on their error! Isn't that a great offer! Even the superwiser didn't acknowledge the error on Xfinity's part. They also didn't try to ask the technician to confirm my statement. Therefore I find it a very weak performance it represents for me an abuse of a position of power! In my opinion, this has nothing to do with customer service! For me, never again Xfinity. Update: one day after my comment here, i got a call of xfinity with an excuse and i get a refund. The person was very friendly. Nevertheless, the first contact to customers should can be optimzed. This lifts it up to 2 Stars in my opinion.

Verified

I called customer service on today…

I called customer service on today because I was having internet issues in addition, They came off very rude yet snobbish.

Verified

Kaleidoscope Television

I am tired of watching what I call kaleidoscope television and having my local guide showing wrong listings.

Verified

Alex Hubert was excellent

Alex Hubert was excellent! You better keep and give this man a raise! Very professional.

Verified

Amazing Customer Service Agent ALMOST Makes Up For Horrible Experiences

TL;DR Xfinity itself is still trash, but if you call tech support and happen to get Mr. Bill on the East Coast you are in good hands! I have used Xfinity's higher end package for several years now and have had issues the entire time. Mostly minor issues but every once in awhile an issue occurs that makes my internet nigh unusable. Without warning. As someone who has a decent amount of conferences this is quite problematic. The most recent issue I had was drops in my upload speed exclusively. The download and ping would remain fine but my upload speed plummeted for random periods of time. Meaning nobody could understand me as I tried to give presentations. I have had this issue before. At that point I would have given Xfinity one or two stars. They took forever to solve the issue (which I still do not know the cause) and the customer service was the same as every other review you see for Xfinity. Garbage. This time, however, I was able to connect with a representative named Mr. Bill. Unlike any other tech support person I have talked to, Bill seemed to ACTUALLY LISTEN as I described my problems. He didn't just recommend that I rent their modem (he DID recommend it but once I declined that was that). He made the usual offers for promotions and what not, but when he was not doing that he truly seemed interested in solving my issue and that is entirely new to me. We talked for some length of time and he ran down a checklist of possible issue that other reps had never offered me before. Once those were exhausted he set up an appointment to have technicians come and examine the cable coming into my home directly. No hassle whatsoever. If I could give an individual review, I would certainly give Bill five stars. Even though my issue was not resolved that day and I had to schedule an appointment with technicians I finally felt as if someone was trying to solve my problems and not just sell me something. Thank you again Bill. I hope you are getting the treatment you deserve from this user unfriendly company.

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