Poor experience
States delivery 3-5 days - it took 6 - returns take forever, they state up to 2 weeks. Why in this day and age does it take 2 weeks to do a refund? Wont be ordering from this place again, more hassle than it’s worth!
& Other Stories Review
Welcome to our comprehensive review of & Other Stories, a popular fashion brand known for its unique designs, quality products, and sustainability initiatives. In this article, we will delve into various aspects of the brand, including their product range, quality and design, pricing, shopping experience, sustainability practices, customer reviews, and more. Whether you're a dedicated fan or new to & Other Stories, this review will provide you with valuable insights before making your next purchase.
Brand Overview
& Other Stories is a fashion brand launched in 2013 under the H&M group. The brand focuses on creating high-quality, versatile fashion pieces for women. With an emphasis on sustainability and creativity, & Other Stories aims to provide customers with unique and fashionable clothing, accessories, and beauty products.
Product Range
& Other Stories offers a wide range of clothing options, catering to various styles and preferences. Their collections include dresses, tops, bottoms, outerwear, and more. From casual basics to statement pieces, you can find fashionable items suitable for any occasion. The brand also collaborates with renowned designers, bringing exclusive and limited-edition collections to their customers.
& Other Stories Accessories
In addition to clothing, & Other Stories provides a diverse selection of accessories to complete your look. Their accessory range includes shoes, bags, jewelry, scarves, sunglasses, and more. These accessories are designed to complement their clothing offerings, allowing customers to create stylish and cohesive outfits.
& Other Stories Beauty
& Other Stories has an extensive beauty line that features skincare, bath and body products, fragrance, and makeup. Their beauty products are carefully curated, often inspired by the latest trends and created with high-quality ingredients. With a focus on natural and sustainable formulations, & Other Stories offers beauty options that align with their commitment to ethical practices.
Quality and Design
One of the standout qualities of & Other Stories is their commitment to producing high-quality products. The brand pays meticulous attention to detail, ensuring their clothing and accessories are well-made and durable. The designs are known for their unique aesthetics, combining modern trends with classic elements. Whether you're looking for minimalist elegance or bold statement pieces, & Other Stories offers a diverse range of designs to suit different tastes.
& Other Stories Pricing and Value for Money
& Other Stories occupies a mid-range pricing segment. While not as affordable as fast-fashion brands, their prices are justified by the quality and craftsmanship of their products. Customers often find that the value for money is excellent, considering the durability and unique design elements offered by the brand. Additionally, & Other Stories frequently offers seasonal sales and discounts, making their products more accessible to a wider audience.
& Other Stories Shopping Experience
When it comes to the shopping experience, & Other Stories provides a seamless and enjoyable process. Their website and physical stores have a clean and user-friendly design, allowing customers to navigate effortlessly through their vast product range. The website provides detailed product descriptions, size guides, and styling suggestions to assist customers in making informed decisions. & Other Stories also offers responsive customer support, ensuring any queries or concerns are addressed promptly.
& Other Stories Sustainability and Ethical Practices
& Other Stories takes sustainability seriously and incorporates ethical practices into their operations. They prioritise responsible sourcing of materials and aim to reduce their environmental impact. The brand actively promotes recycling and encourages customers to prolong the lifespan of their garments through their recycling program. & Other Stories also collaborates with various organisations and initiatives to support social and environmental causes.
& Other Stories Customer Reviews
Customers generally have positive feedback about & Other Stories. They appreciate the brand's commitment to quality, unique designs, and sustainability efforts. Many reviewers mention the versatility of the clothing, allowing them to create a range of looks for different occasions. However, some customers have experienced issues with sizing, so it's recommended to consult the size guide or try items in-store if possible.
& Other Stories Pros and Cons
Pros
Cons
& Other Stories Comparison with Competitors
When compared to similar fashion brands, & Other Stories stands out for its strong emphasis on sustainability and unique designs. While some competitors may offer lower-priced items, they often fall short in terms of quality and ethical practices. & Other Stories' commitment to creating fashionable, sustainable clothing sets them apart from many other brands in the market.
Recommendations and Personal Experience
Based on our research and personal experience with & Other Stories, we highly recommend the brand for those seeking stylish, high-quality clothing and accessories with a focus on sustainability. Their commitment to ethical practices and unique design aesthetic make them a standout option. However, we suggest paying attention to the size guide and considering the feedback of other customers regarding sizing to ensure the best fit.
Are the & Other Stories sizes true to fit?
Yes, & Other Stories strives to provide accurate sizing for their clothing items. However, it's important to note that fit can vary depending on the specific design and style of the garment. It is recommended to refer to the size guide provided on their website or reach out to their customer support for assistance in determining the best size for you.
Do & Other Stories offer international shipping?
Yes, & Other Stories offers international shipping to many countries. During the checkout process, you can select your desired destination to see if shipping is available to your location.
Conclusion
In conclusion, & Other Stories is a fashion brand that excels in providing unique and high-quality clothing, accessories, and beauty products. With a focus on sustainability and ethical practices, they have established themselves as a frontrunner in the industry. Their commitment to craftsmanship and attention to detail is evident in the design and durability of their products.
While & Other Stories may have a slightly higher price point compared to fast-fashion brands, the value for money is excellent considering the longevity and versatility of their items. Customers appreciate the brand's efforts to minimize their environmental impact and support social causes.
The shopping experience with & Other Stories is seamless, whether online or in-store. Their user-friendly website and responsive customer support ensure a pleasant and hassle-free experience for shoppers.
However, it's important to note that some customers have experienced sizing inconsistencies, so it's advisable to refer to the size guide and read customer reviews for specific items to ensure the best fit.
Overall, our recommendation is to explore & Other Stories for their unique and sustainable fashion offerings. Their commitment to quality, design, and ethical practices sets them apart from many competitors in the market. By choosing & Other Stories, you can embrace fashion that aligns with your values without compromising on style.
States delivery 3-5 days - it took 6 - returns take forever, they state up to 2 weeks. Why in this day and age does it take 2 weeks to do a refund? Wont be ordering from this place again, more hassle than it’s worth!
I got the Strappy Block Heels for my bridal shower and they're so gorgeousss. They're not very comfortable, but I usually get bad blisters with heels. I had been looking for a pair of sustainable heels and ended up choosing & other stories over other brands! I think they do a pretty good job, would like to see more vegan options but love the brand!
One of my favourite brands at the moment. I have to control myself when in-store otherwise end up broke lol Never have a problem with their garments, quality or service. Amaizng
After a month of not being able to check out (turns out their system doesn't process credit cards and only accepts PayPal), I finally managed to place an order that got delayed in processing. During this saga, after communicating with the customer support team, nobody actually tried to help and resolve the issue quickly - all this at the time of the e-commerce boom when companies compete with the best customer service. Would not recommend anybody as dealing with this company will turn into a nightmare
Ordered the 'puff sleeve linen midi dress', because a linen dress is ideal for warm weather, right? Wrong. A linen is dress is the ideal vehicle for a polyester lining. FFS.
The website states that standard delivery to the UK is 3-4 working days. It took 10 working days for my parcel to finally arrive. Nothing was done when I contacted customer service past the 5 day mark. They told me to wait another 5 days and then contact them again. Very unreliable
Horrible vile staff at the Oxford street branch 431-433 near the adidas store. I allowed the staff member to check my bag because the alarm beeped when I tried to leave. Unbelievably after finding I didn't take anything the staff member tried to insinuate I was a theif because it was weird that the door didn't beep as I had entered.I only received a sarcastic apology once I had confronted this staff member about her treatment can't think but help this is because I am a black Muslim women.
Appalling online customer service. The agents talk like robots. They say half the sentence and expect you to imagine the rest. There'll be no efforts made to help you find your order, the items that you actually want. They don't care anyway, just writing this down to help fellow customers make their decisions before placing an order.
I loved my visit to &Other Stories in Liverpool 1. This is only my second visit to this shop. The clothes are gorgeous, lovely quality. Staff at the shop so helpful without being pushy. Well laid out shop with so much choice. I will certainly be going back!!! Lovely shopping experience. Loads of outfits for special occasions or the races!!! Sometimes so much better actually visiting shops instead of online shopping.
Horrible quality, everytime I buy from stories, I am disappointed and underwhelmed by the quality of clothing. But for some reason, the pictures can be deceptive so I needed up ordering from them again. Had to return all of them due to shocking quality again, however it’s been nearly two weeks, according to my returning tracking, the parcel Still hasn’t returned back to them. I am starting to worry but according to other reviews, It looks like it’s normal and I will have to wait till after 14days to contact them. Wont be bothering ever again. Honestly it’s so over priced for what it is. Some H&M basics are at least much cheaper and not much difference in qualoty( both horrible)
I visited your Bristol branch with my daughter and could not believe that you did not stock size 16 in your stores. Only available on line. Do you not want people of this size visiting your stores? What has happened to inclusivity!!! Obviously not in and other stories!!!!!
I usually haven't had an issue with & other stories but recently my last 2 orders have had problems. One order was missing an item which got refunded quickly. But my second and most recent order was a selection of skirts. Instead of a skirt, I got a pair of gloves. I returned the whole order (except for one skirt) and now I've been refunded for one item out of four items returned.
I actually love &otherstories’ clothes, mainly the dresses. But their products have gotten fairly pricey over the last few years. However, I wasn’t too pleased with the last few orders I’ve made. Apparently the return policy has sneakily changed. It now costs €4 per return. I only got informed of this AFTER the return had been processed.
DISGUSTING!!!!!!! After waiting a week for delivery the WOOL COAT arrived. OMG the stench of the coat is horrendous. It has been sprayed with a chemical spray that smells horrendous. It's a cross between a CHARITY shop smell and toilet cleaner. After it was in the room for 10 minutes it caused me to have an asthma attack and have to use medication immediately. THIS STORE IS HORRENDOUS. AVOID AT ALL COSTS. The coat will have to be stored in the shed until It can be returned ASAP.
Ordered a parcel on 24th November 2022. Supposed to be delivered within 3 days by Ervi. Absolutely no help from Stories at all . They said to wait until 21st December to contact them ( 28 days) . This company cannot be trusted to arrange delivery of your order. Will never use again
This company uses UPS to deliver items you order on-line. I paid £10.00 for express delivery and UPS won’t deliver it to me, they are modern day highway men… masks, capes the lot. Sorry but I will never order from you again until you change delivery company. Meanwhile I’m £310 out of pocket and nothing to show for it!
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