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Lovesac Furniture Review : Is Lovesac Worth It?

Lovesac Furniture Review : Is Lovesac Worth It?

Why is it referred to as Lovesac?

Lovesac was the name of the company's first "Sac" creation in 1998. Although they are not equivalent to bean bag chairs, loveseats look very much like them.

Describe Lovesac Furniture

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It's fun to get new furniture for your house. For each area, you can select from various colors and materials to showcase your sense of design. Numerous items produced by Lovesac are both comfy and attractive, making them ideal for any home. The Sactional, dubbed the "World's Most Adaptable Couch" by the business, is one of its more well-known products. You can opt for a basic set similar to a loveseat with enough for just two people or choose one that seats more than ten people. Along with the Sactional, you will also find the Sac, which gives you the impression that you're lying or resting on a soft cloud.

Regardless of whatever one you pick, Lovesac has a tonne of products and accessories. Why not get a cover you can quickly drape over the furnishings to alter the appearance of the space? Using a few throw pillows from the website can accomplish the same result. Lovesac is so well-liked that Real Simple frequently highlights its goods in their publication. You'll find all the comfort you need in long-lasting pieces. Read our Lovesac furniture review to learn more about the items you can purchase online. 

Lovesac History

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You won't know if you can trust the business or website when you buy furniture online, which is one of the main problems you'll face. Lovesac has years of experience, so you don't have to worry about putting your trust in them. While residing in Utah with his parents in 1995, Shawn Nelson developed the concept for the first Lovesac. Nelson constructed an eight-foot couch out of fluffy foam and coated it with soft material. A few years later, when they met Dave Underwood, they understood that other people would adore the couch and decided to start a business together. Nelson invested the entire $1 million he received from Rebel Billionaire's television program into the business.

The Lovesac brand became so well-known in 2017 that the partners decided to launch showrooms nationwide. They like allowing clients to inspect and test their products before making a purchase physically. Even if the corporation constructed 70 storefronts, users could still purchase every item online. To satisfy the needs of today's environmentally conscious consumers, Lovesac now collaborates with Repreve. On Sactionals and Sacs, all fabric and inserts are made from recyclable materials. Additionally, you can get financing and participate in a referral program to help you buy your favorite pieces.

Pros

  • Sactionals, sacs, accessories, throw pillows, and other things are among the selection.
  • Sactional fabric and inserts with recycled bottles
  • Their sacs are filled with recycled foam.
  • US manufacturers of sacs
  • Sacs reduce to 1/8th of their size to make transporting them easier.
  • Free delivery on all purchases

Cons

  • No possible shipping to other countries

Product Attributes

  • Product Lines: Sactionals and Sacs
  • Price: $600 for sacs, $1,000 or more for sactionals
  • Delivery time: 1 to 4 weeks
  • Shipping Expense-free in the US
  • Financed for six to twelve months
  • A three-year warranty covers all furniture.

Lovesac Action Figures

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You can easily select furniture on Lovesac that suits your home and way of life. If you choose a Sactional, you have the opportunity to create the ideal couch for your living space. This style of couch, which is made up of numerous parts, is comparable to a sectional. You choose how many sides and how many seats you want.

You can choose a simple color that complements your decor or a vibrant print that makes a statement piece because there are so many different colors available. The Sactional, the World's Most Adaptable Couch, lets you start with a straightforward layout with two seats and four sides. Once you have more seating, you can purchase a new cover and other accessories.

You can choose from several options when investing in a Lovesac Sactional, including:

  • two sides and three seats
  • Six sides, six seats
  • only one side and one seat
  • Ten sides and eight seats
  • 12 sides and 10 seats

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The end parts that form the couch's outline are the sides. You can select one of the arrangements mentioned above or create a unique couch based on your requirements. There are styles for individuals who prefer a sectional with lounging sections on one or both ends and those who prefer a whole couch that sits flush against a wall. 

Selecting the components you require for your ideal couch is simple. Every Sactional has steel springs and Italian webbing to handle the weight of anyone sitting on it while extending the couch's life. You receive a removable back pillow for additional support.

Does Lovesac Furniture Make A Worthy Purchase?

lovesac furniture reviews - legitreviewed.com

This Lovesac furniture review compliments the Sactionals' adaptability for consumers and their Sacs' fun, cozy vibe. The company does a fantastic job of providing a choice of sizes and fabrics to make personalization enjoyable and simple. Their products are for a wide spectrum of clients.

This Lovesac furniture review also likes that the company uses recyclable foam inside its Sacs and Sactionals, which are made entirely of recycled bottles. Additionally, regardless of whether customers are happy with the products or not, reviews of the customer service are consistently favorable.

Customers don't enjoy the delivery, assembly, or return procedures, according to some Lovesac complaints, nor do they appreciate how the couches feel. However, there aren't many evaluations like this, and their Sactionals generally receive favorable feedback.

You can return your order to Lovesac for a full refund if you don't like how the couches feel after receiving them. So, is Lovesac a good investment? This Lovesac furniture review thinks their products are worthwhile investments, particularly if they offer complete refunds to unhappy consumers.

How Can Lovesac Furniture Be Used?

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The ability to select the specific pieces you need to fit any room is one of the good things about Lovesac furniture. Do you have a small studio apartment yet want a gathering space for your friends? Lovesac lets you order a single Seat, a few Seats, and several arms to match your gathering. Lovesac offers free shipping within the United States, so you don't have to worry about purchasing pricey furniture and shelling out almost as much for freight. You can test out the Sactional components or one of the Sacs during the 60-day free trial to see whether they are the appropriate fit for your house.

If you wish to redecorate your home, you may also use Lovesac. Order replacement covers in a different color or design for a fresh look. Perhaps you should also grab a few pillows. Every room in your home may use this furniture. You may add a tiny sofa to your bedroom or make a sectional for your living area. A Sac provides the ideal setting for relaxing while reading or cozy while playing games. Some people even use the larger Sacs as beds for overnight visitors.

Lovesac Review - Overall Conclusion

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Up until you start shopping, purchasing new furniture for your home looks thrilling. Then, you'll discover that you must contrast the best manufacturers based on attributes like the comfort of their furniture and the price of each item. Even if it's simple to find hundreds of websites that sell furniture online, you need to be cautious when selecting a business to avoid paying money up front or receiving furniture that will break down within a year. You receive a corporation that offers you fantastic products and a tonne of other advantages when you choose Lovesac.


User Reviews


Verified

Misleading Delivery Time (very long)

We ordered a Supersac 4 weeks ago, after going into the showroom multiple times to look at it. We spent a good amount of time talking to the saleswoman, who was very helpful and nice, but we clearly said that we only wanted to look at coverings that were in stock (1-2 weeks) since didn't want to wait for custom-made (8-10 weeks). We picked a cover from the "in stock fabrics" that she offered us and was told that we would receive an email for shipment within 1-2 weeks. I called after 4 weeks since had not heard anything, only to be told that it was 8-10 weeks delivery since we ordered a custom covering (which we were told we did not at the time of purchase). I then called customer service who only offered to send the chair without the covering so we can sit on a vinyl covering beanbag chair in the interim and then wait the 8-10 weeks for the covering (which we never wanted in the first place). I wanted to cancel the order at this point, but it was already paid for and couldn't since they started making the custom cover. While the sales folks and the customer serviceman were all incredibly nice, none really offered a solution. For the very expensive price of this chair, I'm sure it will be great once received, but am very disappointed that we paid so much money and have to wait so long after spending much time discussing that we specifically did not want anything custom-made due to the wait times. Highly recommend that any interested buyers have the salesperson show proof of fabrics selected that it actually is what was requested to avoid same situation, since will not receive a solution (but only pay a lot of money for something other than what you thought you were receiving and waiting a significantly long time to receive it in the end).


Verified

Its not the most comfy couch and the…

Its not the most comfy couch and the fabric that we chose is junk. I do not think its worth the purchase price. If you have a warranty issue, you have to send the piece back and they will send you a new one THREE WEEKS LATER. What a joke.


Verified

Word to the wise!

Be very careful when ordering and make sure you are well aware of the size. This was a manic purchase and it turned out to be way too large for our apartment. The return policy seems okay until you try to arrange the item to be returned. We were told a third party would be responsible for the pick-up and they would contact us directly and make the arrangements. Well, over three weeks later, there is still no confirmed pick-up date established and it’s becoming quite frustrating. FYI… We do not live in a rural area in the middle of no and where. We are located in a big city and yes we realize we are in the middle of a pandemic but… C’mon Man!!!


Verified

I love my sac

I love my sac it’s huge and it’s defiantly a conversation piece!! People always ask what it is it was shipped nice and small easy instructions washable covers great costumer service I am next in line to buy a sectional


Verified

A Class Act

We went to the Columbia MD Lovesac mall store on a Saturday purchased our sactional (with the Stealth Tech) and it showed up on my front porch the next Thursday in 19 boxes. Yes, putting it together is a bit tiring & the covers can be problematic if you don't put them in the right way. You'll have to figure that out. Once you start to put them on the finished sactional you'll see what I mean. Customer service has been fantastic, more than helpful. I've even gotten texts from the store manager about our order. From what I've experienced this company is a class act, I am super satisfied & impressed with our overall experience. I only have 1 complaint... I wish that the back cushions were more supportive. We chose the Lovesac fill and they are just not as supportive as I remember them being in the store. We also chose the deep seating option and LOVE this! I totally recommend this option with it you'll have plenty of room to snuggle down with a fluffy blanket.


Verified

Beautifully Uncomfortable

Several months ago we purchased the Sactional from Lovesac. Most reviews we read were 4 and 5 Stars. Only a few expressed some level of disappointment in the lack of comfort this piece of furniture provides. I'm posting in agreement. We chose the Sactional for many reasons. It is large enough to fill the space we have. It is very easily customized. The covers can be washed. There are many features that set it apart from other similar pieces. These features of course are expensive. It was the most expensive option of those we considered. We upgraded to the nicest fill specifically to ensure it was comfortable. Unfortunately, the insufficient depth of the seats and the lack of cushioning makes it only comfortable for sitting up straight, feet on the floor. Sitting between two sections is very uncomfortable and sliding forward to put your feet up on a table is as well. It's beautiful but not comfortable.


Verified

Waste of money


Verified

Ordered a 9 piece sofa online


Verified

Company


Verified

Website defaulted back to couch and…


Verified

Total trash furniture


Verified

Lovesac offers no good customer service


Verified

Can you do negative stars

Can you do negative stars? If you have trouble you will be told you can return it? Great, I spent over 1K on a beanbag chair. Turns out the online dimensions aren't quite right (as it squishes out so much) and it was huge. I wanted the next size down. They send you a garbage bag and tell you to use a vacuum cleaner to shrink the thing into a tiny bag (and it isn't happening). I don't know what to do with this thing.


Verified

DO NOT BUY FROM LOVESAC WILLOWBEND- PLANO TX

We purchased our dream sofa during the Black Friday awake in November 2022 not realizing we were purchasing what would turn into a soured experience dealing with Ryan and the Willowbend store. First, they no long offer in-home set up for a product that cost $10K-$15k. Let me say it’s a nightmare that will leave you in tears if you live alone as it’s practically impossible to assemble this by yourself and the directions do little to nothing for you. Now Jar-Mar was amazing helping me navigate this. His professionalism, compassion and customer service mentality embodied leadership, yet he is just a team member. Now for the nightmare. The subwoofer which is installed under the sofa before building it was defective. Please not this is a $3-5k product alone. I reached out to the store and after it was determined it needed to be replaced another was order but no communication was provided to us so we just had to wait. At the end of last week we finally got a call to set up the swap out. Ryan came over to swap this out and in the process broke a clamp which now we are waiting for a replacement under warranty. When I expressed the frustration on just how the process has gone but that I still desired to purchase pillows to match our dream-nightmare sofa I asked what concessions could be offered? Ryan and his DM offered us $21.10 of the matching pillow which cost $422.18….. yes you read that correctly. We were offered $21.10 off for a product costing us $9K. Today I made my first payment on a sofa that was just made functional yesterday. Ryan has shown us that he and his DM do not value people…. They are about sales sales sales!!! While we were able to enjoy our first movie last night using the sound system I must warn you about dealing with the Willowbend Lovesac store. We do not recommended this store and would encourage you to find another store in the Dallas/Ft.Worth area to purchase from just in case you have any warranty issues! You want to spend your money where they not only value your sale but also your satisfaction which this store does not. I have attached Ryan and his DM’s views of customer service. As a person in leadership and in management myself… this is not customer service and I’m sure this does not reflect the value of this company as a whole. Willowbend needs new management and the District needs now leaderships if this is what we call acceptable for such a high dollar item. I will not be purchasing from this location again. We will find another store in hopes of a better experience!


Verified

Beautiful love sacs

Beautiful love sacs, and sectionals!!!


Verified

WARNING.

WARNING. Do NOT buy from Lovesac. I paid a lot of money because they offer a life-long warranty. Now they do not honor it as they refer to small print that limits warranty to 3 years. NEVER AGAIN.

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