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Electric Grill Indoor Review : What Is The Best Indoor Electric Grill To Buy?

Electric Grill Indoor Review : What Is The Best Indoor Electric Grill To Buy?

If you want a grilled steak but don't have access to a good outdoor barbecue, you can consider using an indoor grill. These countertop barbecues can feature broad, open grates, similar to outdoor grills, or covers that press down on a burger or chicken breast, cooking both sides at the same time. The latter, sometimes known as contact grills, was popularized by the George Foreman Grill in the mid-1990s for healthy cooking and are ideal for preparing crunchy grilled cheese sandwiches diner-quality.

The best of both sorts will grill a burger and prepare summer-flavored meat. While you can create a delicious hamburger or sirloin with just a skillet and a stove, you'll appreciate the usefulness of an electric grill.

habit burger grill menu - legitreviewed.com

The Cuisinart Griddler Deluxe is the best electric grill we tested. It has a lot of functions and may be used as a contact grill, an open grill, or even a griddle. The George Foreman 4 Basic Plate Grill is a less powerful model that will do the job for a lot less money.

We chose highly rated products and used each one to toast bread, cook hamburgers, and press paninis to help you spend wisely. We then grilled chicken breasts and salmon fillets from the top performers to help us choose our favorites.

Here's how we ranked the top indoor grills we tested.

Our Top Indoor Grills

  1. Cuisinart Griddler Deluxe
  2. George Foreman 4-Serving Removable Plate Grill

Other Electric Indoor Grills

  1. Hamilton Beach Searing Grill with Lid Window
  2. All-Clad Electric Grill /w Autosense
  3. Breville – The Perfect Press
  4. Zojirushi Indoor Electric Grill
  5. Cuisinart Griddler Five
  6. Smoke-less Indoor Grill Collection by Philip Avance
  7. Black & Decker 3-in-1 Grill, Griddle and Waffle Maker

Cuisinart Griddler Deluxe

Cuisinart Griddler Deluxe - legitreviewed.com

The Cuisinart Griddler Deluxe, despite its size and cost, provides a lot of cooking options for your money. The two sides of the grill open up to produce two separate surfaces for those occasions when you want to add more burgers you can grill at once from six to twelve. The plates are reversible, with one side having a grill pattern and the other having a flat surface. The Griddler Deluxe transforms into a griddle when both sides are open and the flat surface is in place, albeit there is a gap between the two parts that limit the number of pancakes you can cook at once. Overall, however, this is a really adaptable product.

Browning is quick and even with the Griddler. Foods that took longer to cook, such as paninis and chicken breasts, came out crispy and with gorgeous grill markings. Burgers were grilled to perfection using the high heat sear function.

This Cuisinart also has a lot of unique features. Different temperatures may be set for each plate, which is especially useful while it's in the open position. On one side, fry the bacon over medium heat while scrambling the eggs over low heat. The knobs flash red during preheating and turn green when the desired temperature is attained. You can change the distance occurring between the two plates using an inventive lever on the machine's side to avoid crushing your burgers and to press down on a grilled cheese sandwich without oozing all of the cheese out. The plates are especially simple to insert and remove, and they can be washed in the dishwasher. A drip tray glides into place in the grill's back.

Pros

  • Quickly browns the food evenly
  • Multiple special features
  • Reversible grills; easy to handle

Cons

  • Large in size
  • Expensive

George Foreman 4-Serving Removable Plate Grill

George Foreman Plate Grill - legitreviewed.com

The contact grill was first to become renowned thanks to George Foreman (or whoever licensed his name). This low-cost black plastic device isn't especially attractive, but it's compact and provides a simple way to prepare a few burgers or grilled cheese sandwiches. Although it is labeled as a four-serving grill, it can only fit two 4-inch patties. While the paninis weren't as crusty as some of the more costly brands, the burgers, chicken, and fish were cooked to perfection with beautiful grill marks. Because this type simply has one heat setting, it's simple to use. It's an upgrade over the original Foreman grill, which required you to wipe down the grill plates for thorough cleaning in the dishwasher. A simple removable tray is there that catches the drippings falling from the slanted surface.

Pros

  • Easy operability
  • Easy cleaning

Cons

  • Only cooks 2 burgers at a time (don't go on the name)

How Indoor Electric Grills Were Tested?

electric grills outdoor - legitreviewed.com

I've been reviewing kitchen appliances for almost 30 years. For the previous 7 years, I worked as a griller in New York City restaurants. Because I haven't lived in a house with a backyard in a long time, my best bet for burgers is an electric grill. As anyone who has read my previous reviews knows, I'm a sucker for anything crispy. I always order a grilled cheese sandwich if one is available on the menu.

We put nine grills to the test, including those with wide-open surfaces and others with lids that close and cook food on both sides at the same time. We toasted bread to test if the grill's heating pattern was consistent and then grilled hamburgers to see how long it took to become fully cooked, if it left distinct grill marks and how evenly it browned. We made a big ham, cheese, and tomato sandwich on sourdough bread in the closed grills, which are also known as contact grills or panini presses. At that point, we ruled out any products that we considered had significant flaws. We cooked chicken breasts and salmon fillets on the remaining five grills.

We assessed the convenience of use of each appliance while we grilled. We examined how simple it was to operate the controls, determine when the surfaces were preheated, and clean the various components, as well as whether there were any safety problems. We noted how much space they required on the countertop and in a cabinet because we know space is the priority for most of us.

Lines of Difference Between Open and Contact Grills

An open grill creates the impression that you're truly grilling. It has a large grate that rests over a drip pan, and you flip food over just like an outside barbecue. They can contain more food than a contact grill, but they take twice as long to cook. Plus, their larger grill surfaces and drip pans take up more space in the sink or dishwasher, requiring additional counter and storage space. Open grills did not produce significantly better outcomes than closed grills in our tests, and they cannot be utilized to manufacture a pressed sandwich. As a result, none of the open grills we examined were chosen as a top selection.

Hamilton Beach Searing Grill with Window

Hamilton Grill - legitreviewed.com

If you insist on using an open grill, we recommend the Hamilton Beach Searing Grill with Lid Window, which can cook six hamburgers at once. Burgers, chicken, and fish all came out with deep grill marks similar to those found on an outside barbecue. The lid does not press down on the food; rather, it aids in the retention of warmth, which helps to speed up the cooking process while also containing smoke and cooking aromas. The grill grate and drip pan may be washed in the dishwasher, and the lid can be removed for handwashing.

Pros

  • Looks like cooking outdoor
  • Quick food preparation
  • Odor and smell do appear

Cons

  • None

All-Clad Electric Grill with AutoSense

All-Clad Electric Grill - legitreviewed.com

Consider the All-Clad Electric Grill with Autosense if you're seeking f status symbol for your countertop and are willing to pay the top price for it. It grilled chicken and salmon to perfection, as well as made crunchy, gooey paninis. Its claim to eminence, however, is that it has preprogrammed settings that automatically choose the time and temperature for six different types of food; the grill then alerts you with an illuminated bar and beeps as your food goes through five different cooking levels, from rare to well done. If you're using the presets with the frozen food, there's also a frozen button to use. By hitting the Custom Temp button, you can choose your own time and temperature. However, as you might guess, all of these particular settings, which are meant to make life easier, might really make things more complicated.

The All-Clad has only grill plates, can't be used as an open grill, and only holds four burgers, making it less adaptable than the Cuisinart Griddler Deluxe, which costs $100 more. Still, its cooking performance is excellent, and it is a well-built gadget. The plates can be removed and washed in the dishwasher, along with the drip pan. There is also a recipe booklet included.

Pros

  • Automated temperature & cooking time
  • Superb performance

Cons

  • Not suitable as an open grill
  • Small surface for cooking
  • Expensive

Breville The Perfect Press

Breville - legitreviewed.com

The Breville the Perfect Press is tiny, attractive, and simple to use because of the lack of temperature control settings. Although it's designed for panini, it's also capable of holding three burgers or chicken breasts. The plates have a flat surface that prevents grill markings and cannot be removed for cleaning. If you're a clean freak, the fact that you can't rinse them under running water may be a deal-breaker, but they wipe clean easily, and removing and reinstalling the plates is one less thing to worry about. But my main beef is with Breville's "crush control" feature, which is designed to keep you from pushing down too hard on sandwiches but couldn't adjust to properly rest on a thick panini, resulting in uneven browning of the paninis I produced.

Pros

  • Simple operability
  • Easy to handle and store

Cons

  • Paninis don't turn brown easily

Zojirushi Indoor Electric Grill

Zojirushi Indoor Electric Grill - legitreviewed.com

While you'll get gorgeous results from this best indoor electric grill for steaks, in the end, you'll need to flip things and be patient. Cooking six burgers took 10 minutes, while grilling fish took 20 minutes in our tests. That may not seem like a longer period, but it's more than twice as long as most closed grills require. We didn't notice any burning when grilling because it didn't have a lid. The Zojirushi model is huge, and it will take up a lot of room on the counter, in the dishwasher, and in a cabinet or closet if you store it between uses.

Pros

  • Astonishing cooking results

Cons

  • Takes much space
  • Takes long time to cook

Cuisinart Griddler Five

Cuisinart Griddler Five - legitreviewed.com

The Cuisinart Griddle Five, like the Griddler Deluxe, is attractive and flexible. It, too, has both grill and griddle surfaces and may be utilized in an open or closed configuration. It's a little smaller than the Deluxe, and it can only accommodate four patties closed or eight when open. When it came to chicken and salmon, we thought it to be particularly good, with a bronzed appearance.

This grill features an LCD screen with temperature control options, LED bars to indicate preheating progress, and an accurate timer that can count down or up. However, because the display's capabilities are controlled by turning and pressing a knob, there are a lot of possibilities, which might be confusing. The drip pan slips into the grill, but it requires some trial and error to find out where it should go.

The fact that the sides of the handle get fairly hot at higher temperatures and longer cooking times prevents us from endorsing this model entirely. It wasn't hot enough to burn us, but it was enough to make us nervous.

Pros

  • Plates are removable
  • Lid is foldable
  • Cleaning is easy

Cons

  • Can't be lied flat
  • Can't give continuous heat

Philips Indoor Smoke-less Grill

Philips Indoor Grill -legitreviewed.com

This item is well-made and cooks evenly. It's also big, heavy, and expensive, and it only cooks six burgers at a time. It didn't smoke, as stated, but neither did the open Zojirushi. It just has two settings: hot and warm, making it simple to use but also giving the impression that you're not getting much for your money. Although a recipe book is included, the usage and care guide is lacking in information. The drip pan and grate can be cleaned in the dishwasher.

Pros

  • Evenly cooked grill
  • Easy to use

Cons

  • Heavyweight
  • Expensive

Black & Decker G48TD

Black & Decker - legitreviewed.com

Cooking plates of the Black and Decker 3-in-1 Grill Griddle and Waffle Maker can be switched from flat to waffle mode, making it feel like you're getting two appliances in one. It browns burgers well and grills cheese sandwiches well, but we didn't try it with poultry or fish because the small handle is too hot to touch after cooking. You don't get a drip pan with the Black and Decker, so you'll have to put a tiny bowl underneath the drip spout in one corner to avoid a messy surface. It's not a very good idea to wash your dishes in the dishwasher. On the plus side, Black and Decker hardware can be purchased practically anywhere, so if you prefer to buy in local stores over online retailers, you should be able to find one without too much difficulty.


User Reviews


Verified

Outstanding customer service under warranty!

Our multi-temp kettle started malfunctioning as it didn't always switch on and was also randomly coming on or beeping by itself. It was still under the 3 year warranty, and on contacting them they got back to me within a couple of hours. After responding with all the information they required, they responded the next morning confirming they are sending a brand new kettle and also giving a free return label so I can return the old faulty one without cost to us! Can't beat this type of service which was so stress-free and went above and beyond. 4 days after contacting them we have in our posession a brand new replacement kettle delivered by DPD and they also gave us 6 months extension to our warranty. Fantastic, keep up the good work!


Verified

Outstanding service from Cuisinart …

Outstanding service from their Customer Service people. Our Cuisinart multi temperature kettle started leaking from the handle. It was out of guarantee but within a couple of hours of contacting them, I had ordered a new kettle with a generous goodwill discount of 50%. Very impressive.


Verified

Ridiculous customer service.

Bought a new kettle and toaster less than 2 weeks ago through my bluelight card. Toaster used 3 times and now tripping out my fuse box. Contacted Customer service who ask me if I've checked the fuse.. Have I toasted something with currants or raisins which might get stuck and fuse it. Have I emptied the crumb tray. You couldn't make this rubbish up! Still ongoing but utterly unimpressed so far.


Verified

coffee maker made in China performs poorly

The first coffee maker quit working before its 3 year warranty expired. the company replaced it with a new one which also quit working before its 3 year warranty was over. They offered to sell me a new one at a discount since they said the warranty was expired. The product which is made in China is inferior at the price and the company's not in the business of giving good warranties or honoring them.


Verified

Good customer service

We bought a kettle in a lovely shade of green as no other make matched my kitchen. After 2.5 months the base of the spout was leaking badly. Following exchange of emails, proof of purchase and photo evidence they quickly replaced it. I personally cannot fault the customer service and hope this kettle continues good service.


Verified

Bought expensive toaster…worked 5…

Bought expensive toaster…worked 5 months, 10cent push down tab broke off.customer service rude. Wanted date of purchase, ss and model #, Andy copy of receipt, hard to figure out ss as hidden. If I then qualified they would send me new toaster once they got my old one and they approved. But. Send me the little part they say it is not available. Go to website to post review, all but impossible


Verified

I purchased a Cuisinart Air fryer and…

I purchased a Cuisinart Air fryer and toaster oven TOA-60 and within a few months the toaster and broiler knobs were stuck and would not work. I am very disappointed as I have purchased other Cuisinart products before and never had any issues. I contacted customer service and they replaced the product but I do not expect this replacement to be any different.


Verified

Cuisinart Professional Ice Cream maker - lots of issues

I had to contact the customer service several times regarding the Cuisinart Professional Ice Cream maker as I’ve had so many issues with it. The customer service were quite good at resolving my issue and always came back with a favourable solution. I have only given 3 stars as I expected a better product for the price I paid I.e. £250.


Verified

Brilliant UK customer service - WOW

Got a US version of a Cuisinart coffee maker as a father days present and after using it, needed spare parts. Initially a lot of confusion between Cuisinart US and UK and our request for help feel through gaps However, when UK picked up on this, WOW, what a great service. Really helpful, very kind and in the end replaced the machine for us with no charge. Brilliant service - will buy from them again


Verified

I have had 2 dealings with Cuisinart…

I have had 2 dealings with Cuisinart and found their service to be better than any company I have dealt with. The first time a few years ago when I phoned to order a new mixing jug and was told it was free and was sent out immediately. I have had my mixer for a long time now - could be 15 years- and it stopped working. When I contacted them they said that my machine was now obsolete but they would send me the latest model completely free of charge. Where else would that happen. Posted by a happy shopper from Scotland


Verified

Cuisinart Dish Drain

I purchased a Cuisinart Dish Drain. I hate it. The spoon, fork, knife holder always falls off. It slides, but, always falls off. I don't even use the dish drain anymore. I'm trying to convince my husband not to glue it.


Verified

Brewing Problem

My wife and I received a Cusinart SS-15 Series as a Christmas gift in December 2020. After set-up we used it in the 12-cup mode with the permanent filter for a 6-cup brew on a daily basis. Over a one month period the unit clogged up six times. I switched to paper filters and over the period of another month it worked better but still clogged up two times, They have an Operating Notice in their instruction book regarding this matter. I believe it is an engineering problem because I removed the "brew pause" feature from the basket and the unit has worked well with the permanent filter for six months. We just have to wait for the brew cycle to end.


Verified

Mini Pro no-go

Bought a mini pro - it lasted about six months of light use before the flimsy plastic bearings failed. It's marketed as a small food processor. But it only has one speed and there's no feeder hole in the top. It's actually just a cheap chopper/grinder.


Verified

Great warranty

A 2016 bread machine had some issues. Customer service was great and replaced the bread machine and later sent me a better one (which I've had no issues with in 2 years of use). Highly recommend.


Verified

Cuisinart Mini Prep Pro -top gadget and top Customer service

I bought a Cuisinart Mini Prep Pro a year ago after researching all the food prepping machines. I wanted one that chops (onions, carrots etc etc) and grinds (herbs and spices), but didn't want 2 machines. And I discovered this Mini Prep Pro. It's great - it does both jobs really well. It's small and easy to store, big enough to do a great job and so easy to clean. Anyway I had a slight issue with it one day so I contacted UK customer services and they were very obliging. I sent my unit back and got another in the return post. I thought I'd add this on Trustpilot because I think other people should know Cuisinart is a company with great products and great customer services.


Verified

If you need something for your kitchen…

If you need something for your kitchen or have some special affair, it's the people right for you anyway. How else do you keep going for them for basically any matter. We really need to keep them coming? Can we please do that or not?


Verified

After trying George Foreman and most of the other crap grills out there....

After trying George Foreman, Russell Hobbs etc. etc. all failed on design and difficulty keeping clean. The Cuisinart grill was a bit more expensive but well worth it, design is brilliant can use opened out to form two hot plates, plates are reversible for grill or griddle cooking. They are also removable for easy clean or dishwasher. Drip tray is huge and easy to empty and is integral to machine so always in position to catch drips. Two controls with various heat settings...only cringe is drain off into drip tray is very small and tends to get blocked not a big issue. Would recommend for any kitchen, I bought mine from John Lewis at a competitive price.


Verified

Great loaves!

We really enjoy using our machine. Makes excellent loaves! We like the feature that means you can set the time for when a loaf is made. The user interface is simple to use too


Verified

PRC kiss of death

Ordering is easy - the website works well. It has plenty of images of the products and gives all the information that you need. The devices (a hand blender and a mini-chopper) are pleasingly styled and reasonably well designed though the 'lock' button on the blender is perhaps a safety feature too far. The blender charged in no time at all and has all of the gadgets that you need. Delivery was also far quicker and smoother than I expected. All of this points to four or even five stars. The Achilles' heel of these products (and so many others) is the 'Made in PRC' stamp. This is almost a guarantee of shoddy manufacture and so it proves here. The rubber covering of the buttons on the chopper are frayed and the script already fading. The power button on the blender seems to work only intermittently. The balloon whisk might as well be made of string, for all its rigidity. These are expensive items (the blender comes in at 100 notes). Wherever they are manufactured, the build quality should be rather better.


Verified

New ones are useless.

Back in 2006 I bought a GF grill and it was really good and lasted years. After the bread warmer snapped we decided to buy a new one in 2019 that was on offer from Argos. It looks aesthetically pleasing, however is completely ineffective at cooking anything. Trying to cook bacon is soul destroying as it simply does not crisp and sweats the bacon in some Bizarre drawn out heating cycle. We’ve even tried toasting sandwiches in this, something that the previous one did really well. This grill simply destroys the bread. Making a unfulfilling dried out sandwich. I wish we had of returned it. But every so often I get it out to to remind myself how crap newer designs are when I’m thinking of updating something. Avoid.


Verified

Not as good as they used to be

Not as good as they used to be. When they were making the white grills, they were reliable. Now that they have changed the design, the new grills aren’t very good. They dont seem to drain the fat out as much anymore and i can taste it in the food. There is also more fat still on the grill after cooking so i have to put a book underneath the grill to try to get it to work better, which it doesn’t. Best not to buy them.


Verified

I bought a grill only last week due to…

I bought a grill only last week due to it being reduced in price and thought what I’d do with it. I can’t tell you how disappointed I was. I doubt we will use it as much as I initially thought, as it just feels unsafe. The hinges wobble, which makes it a bit a worry. Also, whoever thought it would be a good idea to give £50 off virgin wines should be sacked. What a dreadful thing to give someone. £129 for 12 wines, but we can pay £69! No thanks I’ll get my wine that’s a fraction of that that win more awards thanks! So overall, not a happy customer.


Verified

I purchased a grill as a gift for a disabled relative.

I purchased a GF grill as a gift for a relative, who sadly passed away due to COVID before I had a chance to present the gift. I returned the grill to George Forman, but had to pay the £7 return costs. It wasn't a case of change of mind, just tragic circumstances that forced the return. Of course there was absolutely no legal obligation for George Forman to offer to pay return costs, but since the death I've received nothing but sympathy from many suppliers, utility companies etc etc, and many have gone way beyond their legal obligations and have provided refunds, or waiver of fees or costs which otherwise would have been incurred. I'm sure GF is not a bad company and their products are probably very good, but when it comes to customer relations/service, George Forman stood out for me as the one company that just stuck to the letter of the law and came across as distinctly unsympathetic. They just didn't want to go the extra mile. When you compare to Amazon customer services for example, that is a shining example of an organisation who really do go above and beyond. £7 isn't a lot of money, and even less so for a multi-national corporation, but I do find their approach to customer services a little disappointing in this era and especially in view of my personal circumstances. I find myself far less inclined to want to deal with this company in the future or purchase other products.


Verified

Excellent customer service from…

Excellent customer service from Customer Service at George Foreman | recently had cause to call the team due to issues with my George Foreman Grill. They girl I spoke to ( I cannot recall her name ) was polite, helpful and resolved the matter quickly by offering to replace the product. Congratulations to the company who excel at keeping their customers happy.


Verified

Health grill

I would like to thank Jan,Megan,Charlie and Adam for their excellent service and support over the problem I had with my Health Grill I spoke with all four on different occasions and each one was very helpful and eager to sort the problem out Also easy to speak to and made me feel comfortable while talking to them I would most definitely recommend George foreman to everyone could not ask for a better service it was excellent I'm not very good with computers but with the excellent quality of service I received from you I had sent you this message Many thanks Jan, Megan, Charlie and Adam. Regards Mrs Coggins


Verified

excellent present

very happy with quality


Verified

Brilliant

Ordered of George foreman for the first time. I made 2 orders at the same time for different addresses. Next day checked my emails to see they were both being delivered at the same address rang the call centre and the advisor sorted it out straight away for me. I wasn't expecting my deliveries for at least 10 days, but they arrived straight away within 3/4 days of ordering. Excellent service


Verified

Very disappointed in the customer…

Very disappointed in the customer service. We bought a coffee pot and within a few months it started leaking water. I sent an email and they said someone would get back to me. But we have heard nothing from them. I thought if they did reply we would go and buy another one and give the brand one more chance but I have heard nothing. So going to go get a different brand next time.


Verified

Very disappointing customer service

The products are great but the customer service and return process is sorely disappointing. I would buy their products at other resellers for a better experience. There's no digital way to cancel your order or process a return. They make you call or email them. First try they wouldn't resolve an issue that was due to a glitch in their system and then wouldn't cancel my order. Second try they didn't even respond to my email. Trying again just to process a return but I'm not hopeful. Definitely not buying on their site again. Better off just buying from a distributor.


Verified

An example of great customer service.

We purchased the Hamilton Beach steamer. After several uses the handle broke on the lid. I contacted customer service. They would have replaced the broken lid if it was in stock, but it was on back order. Instead they replace the entire steamer with a new one. That’s great customer service that went above and beyond. Robert Wright


Verified

FlewBrew is Great!

Just bought the Hamilton Beach FlexBrew coffee maker model: 49976 last week, and I am super happy with my purchase. It brews quiet, fast, great tasting coffee through the three (3) methods of brewing carafe, individual single serve k-cup, or fresh ground single serve. "Hats off" to Hamilton Beach for a great product and keep up the great work.


Verified

Exemplary Customer Service Experience

I wanted to express my thanks for the wonderful, timely Hamilton Beach (HB) customer support I received recently concerning a cracked blender jar. The initial customer support email I submitted received the standard 5-10 day reply notice email, but I received a reply in just one day from Katrina, the customer support representative (CSR), requesting more information about the damages to the blender jar. I provided the requested details along with pictures in the reply email. I promptly received a reply from the CSR explaining that my item was still covered under manufacturer's warranty; another blender jar would be shipped out to me, at their expense; and I should receive it within 15 days. I received it in 5 days! This is by far one of the best customer service experiences I have had thus far and most especially during these post-pandemic times! Hamilton Beach Customer Service (HBCS) places high value on creating a wonderful customer service experience for its customers just like the one I experienced firsthand! The CSR truly exemplified that through her professional, efficient, attentive communication and handling throughout our email correspondence. Katrina's actions credit HB's supervision, at the lower and upper management levels, most especially HB's CS training department. Again, thank you and you've made me a repeat customer!


Verified

Hamilton Beach Professional Quiet Shield Blender

I reached out to Hamilton Beach via phone and was directed to their email. I sent an email requesting my blender jar be replaced under the 5 year warranty because the plastic cracked. I received a response within 24 hours. The process was exceptionally easy and my new blender jar is on the way. I have had an excellent experience with the Hamilton Beach Professional Quiet Shield Blender, 1500W. I highly recommend this company and product.


Verified

Excellent Customer Service.

I left a horrible review and now I have to fix it since I can’t retract it. I was annoyed that the automated reply to my email was… we’ll reply in 7-15 days, and you couldn’t call to talk to anyone. Well…. They replied to the email the same day, and I just received a replacement coffee maker in about 2.5 weeks because the carafe broke. I just gavel them the serial #… didn’t even have the bill or box anymore. They just… replaced it. I’m very impressed and I have to change my review to excellent customer service. Thank-you for taking care of me Hamilton Beach


Verified

Outstanding Customer Service X2!

The plastic base part containing the blades to an approximately $30 Hamilton Beach blender cracked causing a leak of contents when in use. I had owned this small appliance about 7 months & was very pleased with how it makes my smoothies. I contacted Hamilton Beach regarding this & was told they would send me a replacement at no cost to me (normally the customer is required to pay shipping). I received the replacement part within about 3 days but it was the wrong part. I contacted Hamilton Beach again & explained that the wrong part had been sent & they AGAIN (at no cost to me) sent me the replacement which this time is the correct part. I am very impressed with this company & will buy again in the future because they back up their products with AWESOME customer service which is considerably lacking from most companies these days. Thanks to Hamilton Beach & their customer service reps.


Verified

10 cup chopper - issue resolved quickly

I have a 10 cup chopper and one of plastic part (food pusher) got cracked after few uses. Contacted customer serivice line however, it was not in service due to covid. Contacted customer service online by filling out a form for warranty service. They got back in 2 hours to my email and asked for purchase receipt and some more clarifying questions. Upon email response they are now sending me the replacement including free shipping ( which is generally not the case). I liked the service and it meets my expectations.


Verified

My coffee pot quit

My coffee pot quit, e mailed the co., Have a new pot today!! after only 10 days, thanks for the good service


Verified

Thank you!

I had received a slow cooker as a gift and it stopped working after a few months. I contacted customer service and they said they would need us to send it back to receive a new one. My husband had unknowingly throw it in the trash so I didn’t even respond back. Well a couple weeks later I received a new one. I’m not sure if that was on purpose or on accident but thanks Hamilton Beach! What a nice surprise. 🙂


Verified

We had bought a Hamilton Beach bread…

We had bought a Hamilton Beach bread maker. About a year to date we had a problem, but they replaced it for us. We were very happy and liked the product!!


Verified

I bought Hamilton Beach works with…

I bought Hamilton Beach works with Alexa Smart Coffee Maker for my travel trailer. I used to take a full-size coffee maker with me on trips, but now it's not necessary because I will have this small one in my trailer. It is very convenient and compact. I'm very glad that I bought it.


Verified

I purchased a 4-slice Stainless Steel…

I purchased a 4-slice Stainless Steel Toaster in January 2020 hoping to have something that matched our kitchen decor as well as was a good operating appliance. It isn't! a good product at all. It is thin material, does not toast evenly and just poor quality. The best I can tell, because we do not have the box, the model #24910 or #24911. I'm very disapointed in this purchase and may very well get our old oe out again and use it. Gordon St Joseph, IL


Verified

I love my egg sandwich maker

I love my egg sandwich maker. it makes the perfect sandwich and its easy to clean. I recommend this machine to everyone


Verified

As a brand Hamilton Beach is great

As a brand Hamilton Beach is great. I have several of their appliances and will continue to buy from them. I have a coffee pot from them, microwave oven, mixer and a convection oven. All of them still work as perfect today as they did when I bought them initially.I tell everybody to buy from them because their products are nice looking, work great and last a long time.

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